Privacy Policy

Privacy Policy

 

**Effective Date:** [16/12/24]

 

Welcome to Oz Aquarium Distributors ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://ozaquariumdistributors.com/ (the "Website"). We are committed to safeguarding your privacy and ensuring compliance with the Australian Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

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1. **Information We Collect**

We may collect and process the following types of personal information:

1.1 Personal Information You Provide

- Name

- Email address

- Phone number

- Billing and shipping address

- Payment information (e.g., credit/debit card details, PayPal account information)

- Account login details (if applicable)

1.2 Automatically Collected Information

- IP address

- Browser type and version

- Device type and operating system

- Referring URL

- Pages visited and time spent on the Website

- Cookies and similar tracking technologies

 

1.3 Sensitive Information

We do not intentionally collect sensitive information unless required by law or with your explicit consent.

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2. **How We Use Your Information**

We collect and use your personal information for the following purposes:

·         To process and fulfill your orders, including payment processing and delivery.

·         To communicate with you regarding your orders, inquiries, or account.

·         To improve our products, services, and Website functionality.

·         To send promotional emails and marketing materials (with your consent, where required).

·         To comply with legal obligations and resolve disputes.

·         To detect and prevent fraudulent or unauthorized activities.

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3. **Disclosure of Your Information**

We may share your personal information in the following circumstances:

·         **Service Providers:** With third-party service providers who assist us in providing services, such as payment processors, delivery partners, and IT support

·         **Legal Compliance:** When required to comply with Australian laws, regulations, or court orders.

·         **Business Transfers:** In connection with a merger, sale, or acquisition of all or part of our business.

·         **Consent:** When you have given your explicit consent.

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4. **Data Security**

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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5. **Your Rights**

Under Australian privacy law, you have the right to:

·         Access the personal information we hold about you.

·         Request correction of inaccurate or outdated information.

·         Withdraw consent for marketing communications at any time.

·         Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

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6. **Cookies and Tracking Technologies**

We use cookies and similar technologies to enhance your browsing experience and collect data about Website usage. You can manage or disable cookies through your browser settings; however, some Website functionalities may be affected.

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7. **Third-Party Links**

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

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8. **Children's Privacy**

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

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9. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

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10. **Contact Us**

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

**Oz Aquarium Distributors** 

Email: admin@ozaquariumdistributors.com

Phone:  +61 (03) 7034 9693

Postal Address: 4 Archer Rd, Truganina, VIC, 3029, Australia

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By using our Website, you agree to the terms of this Privacy Policy. Please review it periodically to stay informed about how we protect your information.